ACCESSIBILITY

JC Print Room does not discriminate on the basis of disability in admission or access to classes, exhibits, and events, in treatment of or employment in, its services, programs, or activities. JC Print Room is committed to reaching out to the entire community and chooses projects and locations to be as accessible as possible.

If you are visiting JC Print Room in the Elevator Building, a wheelchair ramp and elevator are available on the McWilliams Place side of the building. This is around the corner from our main entrance at 135 Erie St, which also has elevator access. Please contact Bruno Nadalin at 201-388-7495 or jcprintroom@gmail.com for use of the wheelchair ramp.

JC Print Room is committed to providing programming that is accessible to all. Please read our Grievance Procedure below.

JC PRINT ROOM ADA GRIEVANCE PROCEDURE

This document outlines JC Print Room’s Grievance Procedure. It is hoped that this will provide an internal mechanism to be used in the event of a complaint received from its public regarding accessibility.  

  1. Any person who believes they have been discriminated against on the basis of a disability under the ADA may file a grievance with JC Print Room Director, Bruno Nadalin via email at jcprintroom@gmail.com or by phone at 201-388-7495.

  2.  Bruno Nadalin will communicate with the complainant to determine the nature of the complaint and create a dialogue with the complainant. The goal of this exchange is to address the complainant’s need as quickly and positively as possible, within the scope of JC Print Room’s ability to meet that need, and to use that information to assess future needs determinations.

  3. Grievances should include the name, address, phone number, and email address of the individual filing the grievance. 

  4. A full review and investigation of the grievance will be conducted as necessary. Additional information or documentation may be requested as part of the investigation.

  5. Review of the complaint will take place within 30 (thirty) days. Factors to be considered in this review include:

  • -Is the complaint valid?  Was access denied?

  • -What were the circumstances of the denied access?

  • -Is this a standard or unusual condition?

  • -Was lack of access a result of policy, and if so, is a new policy warranted?

  • -What must happen for access?  Are there possible alternatives?

  • -Are there any mitigating factors that would limit resolution to the problem?

  • -What is to be done to assure success in the future?  Will the solution demand funding?  If so, how will it be funded and on what timeline?

  • -What follow-up should be done with complainant and by whom?

6. The results of the above review will be made available to the complainant in writing (or alternate format), either offering a resolution or outlining the steps that will be taken to investigate the complaint. 

7.If the complainant is not satisfied with the response or proposed resolution, communication will continue until an acceptable outcome is achieved. If this is not possible, the complainant may file a complaint with the appropriate state or federal agency.

This grievance procedure is designed to ensure that individuals with disabilities have a mechanism for filing complaints and seeking resolution of any alleged discrimination under the ADA.